he baji's commitment to responsible gaming
Entertainment should be safe and controlled. he baji believes that the protection of every player is the highest priority — that is why we are here to support you with tools, assistance and information.
Why it matters to keep your gaming under control
Online betting and casino games are a form of entertainment, not a way to solve financial problems. Before opening an account at he baji, keep this in mind — the money you spend on gaming should only be an amount whose loss will not cause any hardship in your daily life.
he baji not only provides entertainment but also encourages responsible behaviour. Our Terms and Conditions clearly state that any player who feels they are at risk may request a temporary or permanent account closure at any time. Using this option is not a sign of weakness — it is a sign of a courageous decision.
Set a budget for each session and stop before you reach that limit. The urge to place more bets to recover losses — known as "chasing losses" — is one of the most common signs of problem gambling. If you feel this urge while playing at he baji, take it seriously.
All services at he baji are for people aged 21 and above only. Opening an account for a minor is strictly prohibited, and any such account identified will be closed immediately.
he baji's commitment
We want to give every player an environment where they can play at their own pace and within their own limits.
In accordance with our Privacy Policy, information relating to any player's self-limits or self-exclusion is not disclosed to third parties.
If you need help, do not hesitate to contact us via 24/7 live chat or email — our support team is ready to assist in both Bengali and English.
Tools for setting self-limits
he baji provides several effective tools to help you keep your gaming under control. Contact the support team to use them.
Deposit Limit
Set a maximum limit on your daily, weekly or monthly deposits. Once the limit is reached, no further deposits can be made during that period.
Session Time Limit
Decide in advance how long you will play in each session. When the set time is up, your account is automatically logged out.
Temporary Break
If you want to take a break for a few days, temporarily suspend your account for a set period — from 24 hours up to 6 months.
Self-Exclusion
If you request a long-term self-exclusion, your account will be permanently closed. If you make this decision, the support team will provide full assistance.
Gaming History Review
View your betting and transaction history at any time — see for yourself how much time and money you are spending.
Contact Support
For any issue, contact the he baji support team via 24/7 live chat or email. Assistance is available in both Bengali and English.
Recognise the warning signs
If you notice the following behaviours, it may mean that gaming has gone beyond entertainment and become a problem.
If you notice even one of the signs above in yourself, speak with the he baji support team or a trusted member of your family. Seeking help is the right step.
Where to find help
You are not alone. The following options are always open to you.
he baji Support
Contact he baji's 24/7 live chat or email support. Any request for self-exclusion, a deposit limit or account closure is processed immediately. You can communicate in both Bengali and English.
Family and Trusted Friends
Talk openly with someone close to you. If a family member knows you are going through difficulty, they can be there to help you at the right time.
Professional Advice
Consult a mental health professional or counsellor. Government and private mental health centres in Bangladesh provide support for dealing with this type of addiction.
Check in with yourself
Ask yourself these questions every month — and answer honestly:
- How much money did I spend on betting in total last month?
- Has betting made it difficult for me to meet any essential needs?
- Has the time I spend with family or friends decreased?
- Have I been sticking to my own limits?
Some tips for safer gaming
Before you start playing, set a daily or weekly budget — and it should only be money set aside as entertainment spending. You should not increase your bets in the hope of winning or to recover losses.
- Do not place bets while under the influence of alcohol or drugs — when your judgement is impaired, the risk of overspending increases.
- Do not use someone else's account while playing, and do not let anyone use your account.
- Take breaks between sessions — playing for long stretches without stopping affects sound judgement.
- Do not think of betting as a source of income; it is purely entertainment — winning is not guaranteed.
- If you feel the need to hide your betting from your family, that itself is a warning sign.
Detailed information on account management and setting limits is available on he baji's FAQ page. If you cannot find the answer to a question, the support team is always ready to help.
he baji believes that both players and the platform must play a responsible role in building a healthy and sustainable gaming environment. That is why we regularly update our protection policies and tools.